INTRODUCTION
7:1
OBTAINING EMPLOYMENT
7:2
Information available to the public
7:2
Employee rights 7:4
DISCRIMINATION
7:4
Sexual harassment discrimination
7:4
Federal law
7:6
Nevada law
7:9
Age discrimination
7:12
Procedures for filing an ADEA complaint
7:14
Disability discrimination
7:15
Filing procedures
7:18
FAMILY AND MEDICAL LEAVE 7:19
ON THE JOB INJURIES
7:21
REFUSING AN ASSIGNMENT
7:23
LAW ENFORCEMENT ISSUES 7:26
EMPLOYMENT TERMINATION
7:29
INTRODUCTION
Federal and state labor laws establish and protect the rights of a nurse
as an employee. This chapter will
discuss various issues that may confront a nurse in the workplace, and cover the
protections mandated by both Nevada and federal law.
A nurse will likely encounter many situations in the course of employment
that will require important time-sensitive decisions with potentially
significant employment consequences. This
chapter will address issues such as sexual harassment and discrimination in the
workplace, on-the-job injuries, medical and family leave, patient care
determinations, and employment and termination rights.
According to the most recent figures available from the United States
Bureau of Labor, registered nurses are the largest group of professionals in the
health care field, with about 1.97 million nurses employed throughout the
country. Hospitals employ about two
thirds of all registered nurses, while the remainder work in physician's
offices, clinics, home health-care agencies, nursing homes, temporary help
agencies, schools, and government agencies.
The Bureau expects the nursing field to grow faster, on average, than any
other profession through the year 2006, with the largest growth in the home
health, long-term, and ambulatory care segments.
Much of this growth is attributed to the "graying" baby-boomer
generation. Other reasons cited are
consumer preference for care in the home, and the technological advances which
make it possible to perform increasingly complex treatments there.
Accordingly, employment arrangements for nurses are becoming even more
complex, as are the legal and ethical issues surrounding their work.
The material provided in this chapter is intended to provide the
practicing nurse with general information relating to employment issues. This material should not be considered an exhaustive
treatment of the intricate and context-specific legal issues. A nurse practitioner who is faced with a legal issue in the
workplace should seek the advice of an attorney experienced in labor law.
OBTAINING EMPLOYMENT
A nurse seeking employment should be aware that the health-care labor
market is becoming more competitive and specialized.
Continued training and education helps the nurse remain competitive in
this market and provides greater employment opportunities.
Employers can afford to be selective, and may have great latitude to ask
about an applicant's past work experience, and may often ask about matters that
may seem personal. A proactive
approach is the best way for a nurse applicant to present information to a
prospective employer. A nurse
should collect copies of any peer reviews or performance evaluations, and seek
letters of reference from professional colleagues or supervisors to present to
the prospective employer. An
employer will also want to see a professional resume along with educational
transcripts and copies of licenses and certifications.
Employment agencies that specialize in the placement of nurse
practitioners and technicians can be a valuable resource when seeking
employment. These agencies are also
governed by federal and state anti-discrimination legislation as discussed in
this chapter.
Information Available to the Public
When seeking employment, a licensed nurses should know that certain
information concerning her educational background, professional qualifications,
or professional disciplinary proceedings is made available to the public by the
Nevada State Licensing Board (Board). The
Board is required by law to make and keep a record of all its proceedings.
Included within this record is a file of all applications for licenses
and certificates, along with the action the Board took.
The Board is also required to maintain a record of any rulings or
decisions made on filed complaints, investigations requiring a Board hearing, or
cases in which the licensee or holder of a certificate is charged but makes no
defense. These are available for
public inspection.
The Board keeps a register of all licensed nurses and all nursing
assistants certified in Nevada. At
least semi-annually, the Board must publish a list of the names and addresses of
persons licensed or certified by it and of all applicants, licensees and holders
of certificates whose licenses or certificates have been refused, suspended or
revoked within the preceding year.
The Nevada Attorney General's Office
has issued an opinion letter stating that in order to determine “what
portions of a licensee's file is subject to public inspection under this
section, the Nevada State Board of Nursing must balance public and private
interests; however, while the public has the right to know an applicant's
educational background, whether the applicant has passed the appropriate
licensure examination, and the status of the applicant's license along with
whether any disciplinary action has been taken against the applicant, the board
can consider confidential such information as residence address, birth date,
social security account number, medical and criminal history, investigative
records compiled by the board that do not lead to the filing of formal charges,
documentation of attendance at substance abuse support group meetings or other
information that a reasonable person of ordinary sensibilities would consider to
be personal and sensitive information, such that their disclosure would be
objectionable.” AGO 90‑15
(10‑15‑1990).
Under Nevada law, any employee who has been employed for more than 60
days is entitled to examine and keep copies of her personnel records maintained
by employers, including performance evaluations and any other material related
to her employment. NRS 613.075. The employee is not entitled to review or copy any records
related to confidential reports from previous employers or investigative
agencies, other confidential investigative files concerning the employee or
person referred, or information concerning the investigation, arrest or
conviction of that person for a violation of any law. If an employee is terminated, that person has 60 days to
inspect and copy her employment records. Most
health care delivery systems have extensive quality assurance programs that
regularly conduct performance reviews for all personnel.
An employment applicant who provides records of favorable reviews to a
potential employer will certainly distinguish themselves from other candidates.
Under Nevada law, certain entities are required to maintain detailed
personnel records. For example, a
nursing pool must maintain and make available to its employees all written
employment policies related to wages and hours, eligibility for vacation, sick
leave and other benefits. In
addition, a current health record of all staff members, performance evaluation
policies, and job descriptions for each position must also be made available.
NAC 449.7477. Every
employee of an ambulatory surgical center must have a current personnel record
that contains the employee's detailed job description, a copy of the employee's
current professional license, a current health examination record, and an annual
performance evaluation by the employee's supervisor.
NAC 449.986.
Employee’s Rights
Employers are entitled to inquire into certain matters of personal
concern to the applicant and may perform a comprehensive review of an
applicant's professional qualifications and employment history.
An employer may legally request that the applicant submit to a background
check regarding criminal convictions, license suspension, or other disciplinary
actions. The employer may also
inquire into an applicant's age, physical ability to perform the tasks of the
job, and any disability that might interfere with a bonafide job requirement.
Under certain circumstances, an employer may request that an applicant
submit to pre-employment drug screening to detect the presence of illegal
substances. An employer may also
require that all employees submit to periodic or random drug testing while
employed. These procedures must be
enforced fairly and without discrimination.
A nurse who is HIV-infected or carries any other transmissible
blood-borne infection is bound by the principles of professional responsibility
found in the Nevada Nurses Practice Act and the American Nurses’ Association
(ANA) Code. The first and foremost
duty is to protect the patient. The
ANA requires that a nurse who knows that she has a transmissible
blood‑borne infection should voluntarily avoid exposure‑prone
invasive procedures that have been epidemiologically linked to HIV or other
blood‑borne infection transmission. The
nurse has the additional duty to provide a warning to a patient who has been
exposed to sero‑positive blood.
DISCRIMINATION
Sexual-harassment discrimination
Increasingly, employers are undertaking laudable formal efforts to
identify, confront, and eradicate sexual harassment in the workplace.
Such harassment creates an intolerable and illegal environment that
interferes with the job performance and mental health of its victims.
It diminishes the
effectiveness of the workplace dynamic, and imperils the care rendered to
patients by nurses. Most
importantly, sexual-harassment discrimination violates an individual's rights.
Sexual harassment may range from subtle inappropriate sexual advances,
comments, actions, or behavior, to physical assault or rape in the most extreme
instances. Experts no longer view
sexual harassment as an aberrant occurrence between individuals, or a product of
the natural physical attraction among men and women.
They now consider sexual harassment as unacceptable sexualized assertion
of power and dominance typically perpetrated by a superior upon a subordinate
employee. Unfortunately this type
of behavior can sometimes be fostered, tolerated, or ignored by the employing
agency.
The most recent statistics released by the U.S. Equal Employment
Opportunity Commission (EEOC) demonstrate that workplace sexual harassment
claims continue to increase despite a heightened awareness among employers and
stricter penalties for violations. The
Commission is the federal agency responsible for enforcement of certain federal
anti-discrimination legislation, including the Civil Rights Act of 1964.
Between 1992 and 1998, claims filed with the EEOC alleging
sexual-harassment discrimination in the workplace increased almost fifty
percent, rising from 10,532 to 15,618.[1]
The percentage of claims filed by men has also increased from 9.1% in
1992 to 12.9% in 1998. It should be
noted that these increases may demonstrate a greater willingness to assert
personal rights and pursue formal remedies.
In 1998 alone, employers paid out over $34 million in EEOC administrative
settlements. Alternatively, the
continued increase in claims filed may show the persistence and pervasiveness of
the harassment problem.
Although sexual harassment discrimination claims filed by men with the
EEOC increased between 1992 and 1998, by far the majority of claims were filed
by women. Experts do not agree on
whether the causes of this disparity are that women tend to assert dominance in
sexualized workplace behavior less than men, or whether it is the result of the
disproportionate number of males in higher employment positions.
The health care field presents a work dynamic and environment rife with
many of the characteristics which experts agree can foster sexual harassment. Hospitals and clinics employ physicians, administrators,
nurses, pharmacists, technicians, orderlies and many others whose jobs are
organized along an explicit hierarchical stratification.
The intensity often involved in rendering medical care can lead to more
intimate personal relationships among co-workers than those found in more
typical office settings. Also,
frank discussion of physiology and bodily functions is a common and necessary
part of the profession, while such discussion would seem out of place in most
other work places. As a result,
sexual innuendo and inappropriate behavior may be more common in the health care
workplace than in most other employment fields.
Federal Law
Title VII of the Civil Rights Act of 1964, as amended in 1991, prohibits
sexual harassment in the workplace as a form of sex discrimination and governs
employers of 15 or more employees. The
EEOC provides that unwelcome sexual advances, requests for sexual favors, and
other verbal or physical conduct of a sexual nature constitute sexual harassment
when submission to or rejection of this conduct explicitly or implicitly affects
an individual's employment, unreasonably interferes with an individual's work
performance, or creates an intimidating, hostile or offensive work environment.
Prohibited conduct can occur in a variety of circumstances, including but
not limited to the following:
1.
Sexual harassment can occur between two people of the same or opposite
sex.
2.
The harasser can be the victim's supervisor, an agent of the employer, a
supervisor in another area, a co‑worker, or a non‑employee.
3. The victim does not have to be the person harassed but can be anyone affected by the offensive conduct.
4. Unlawful sexual harassment may occur even though the victim suffers no economic injury or has not been discharged from his or her position.
5. The harasser's conduct must be unwelcome to be illegal.
Federal law makes an employer responsible for acts of sexual harassment
in the workplace where the employer (or its agents or supervisory employees)
knows or should have known of the conduct.
The employer is not responsible if it can show that immediate and
appropriate corrective action was taken once the sexual harassment became known. An employer may also be responsible for the acts of
non‑employees, with respect to sexual harassment of employees in the
workplace, where the employer (or its agents or supervisory employees) knows or
should have known of the conduct and fails to take immediate and appropriate
corrective action. In reviewing
claims submitted to the EEOC, the Commission will consider the extent of the
employer's control and any other legal responsibility which the employer may
have with respect to the conduct of such non‑employees.
The prototypical sexual harassment scenario involves a quid pro quo
proposition such as when a superior explicitly or implicitly makes submission by
another employee to sexual demands a condition of employment or advancement.
The EEOC has determined that sexual harassment also occurs when an
employer or superior permits a "hostile work environment" to exist.
In this type of harassment, the only issue is whether the sexual conduct
of the harasser(s) creates such an environment that it interferes with the
employee victim’s performance of his or her job, or offends or intimidates the
employee to the extent that a reasonable person would be so affected.
The EEOC presently defines harassment as falling into two general
categories: that which culminates in tangible employment action, and that which
creates a hostile work environment.
When investigating complaints of sexual harassment, the EEOC takes into
account the whole record on a case-by-case basis, including all relevant
circumstances such as the nature of the sexual advances and the context in which
the alleged incidents occurred. A
hostile work environment may be found by considering the frequency of conduct,
its severity, and whether physical threat or intimidation was present.
No single factor is determinative. Things
such as lewd jokes, suggestive
conduct, displaying of pornographic material, and repeated insistent requests
for social conduct in or outside the workplace have been found to contribute to
a hostile work environment. In some
circumstances, a single incident of physical assault is sufficient to support a
finding of a hostile work environment.
The anti-discrimination statutes are not intended to provide a code of
civility or manners in the workplace. For
conduct to be considered actionable under Title VII of the Civil Rights of 1964,
as amended in 1991, it must be "so objectively offensive as to alter the
'conditions' of the victim's employment."
Oncale v. Sundowner Offshore Services,
Inc., 118 S.Ct. 998 (1998). Furthermore,
the conditions of employment are considered altered only if the conduct resulted
in a significant change in employment status or was sufficiently severe or
pervasive to create a hostile work environment.
Thus the federal law does not prohibit simple teasing, off-handed
comments, isolated incidents that are not extremely serious, or even sexual
conduct, unless it is unwelcome. Only
unwelcome sexual conduct that is a term or condition of employment, or which
results in a tangible change in employment status, or creates a hostile work
environment constitutes a violation.
Two recent decisions by the United States Supreme Court have clarified
the standard of vicarious liability of an employer for unlawful
harassment by supervisors. Burlington
Industries, Inc. v. Ellerth, 118 S.Ct. 2257 (1998); Faragher v. City of Boca Raton, 118 S.Ct. 2285 (1998).
In those decisions, the Supreme Court was guided by two fundamental
principles. First, an employer is
responsible for the acts of its supervisors, and second, employers should be
encouraged to prevent harassment and employees should be encouraged to avoid or
limit the harm from harassment.
The decisions represent an important if subtle narrowing of an employer's
legal responsibility in cases where the employee has unreasonably failed to take
advantage of preventive or
corrective opportunities provided by the employer or to otherwise avoid the
harm, and loss of employment or significant change in employment status are the
product of the harassment. An
employer who has exercised reasonable care to prevent and promptly correct any
harassing behavior, may assert the defense that the victim-employee unreasonably
failed to take steps to protect him or herself.
Thus, under current law, the employee-victim has a duty to avail him or
herself of such preventive or corrective opportunities provided by the employer
before a successful allegation of unlawful sexual harassment discrimination can
be maintained against an employer.
The EEOC investigates or mediates allegations of sexual harassment in the
workplace at the request of individuals or organizations when a formal complaint
has been filed with the agency in person, by telephone, or by mail.
For more information, the EEOC may be contacted at
800‑669‑4000 or 800‑669‑6820 (TDD).
There are certain timing requirements for filing a sexual harassment suit
relative to when the unlawful conduct occurred.
A complaint must be filed with the EEOC within 180 days of the alleged
discriminatory act. However, in
states or localities where there is an anti-discrimination law and an agency
authorized to grant or seek relief, as there is in Nevada, a complaint must
first be presented to that state or local agency.
In such jurisdictions, the employee must file charges with the EEOC
within 300 days of the discriminatory act, or 30 days after receiving notice
that the state or local agency has terminated its processing of the charge,
whichever is earlier. It is best to
contact the Commission promptly when discrimination is suspected.
When charges or complaints are filed beyond these time frames, you may be
barred from seeking any other remedy.
Nevada Law
The Nevada legislature has adopted the provisions of the Civil Rights Act
of 1964 in the Nevada Fair Employment Practices Act, Chapter 613 of the Nevada
Revised Statutes (Employment Act). The
Employment Act incorporates, with few alterations, the same prohibitions against
discrimination in the workplace based upon sex as those codified in the Civil
Rights Act. The Act also charges
the Nevada Equal Rights Commission with responsibility for investigating
complaints of sexual harassment discrimination. The Nevada Commission makes administrative determinations
that may influence the outcome of civil litigation between a harmed employee and
the employer. The Commission can
also facilitate negotiations to cure the problems or assist in working out a
settlement among the parties.
The State of Nevada has also enacted laws explicitly prohibiting sexual
harassment between state employees. The
Nevada Administrative Code, section 284.771, states: "sexual harassment
violates the policy of this state and is a form of unlawful discrimination based
on sex under state and federal law. An
employee shall not engage in sexual harassment against another employee, an
applicant for employment, or any other person in the workplace."
The Code provides severe penalties for state employees who violate this
section.
Nevada law also has two other very important provisions relative to
sexual harassment in the workplace. First,
the legislature has imposed civil liability on employers for damages to those
harmed by the intentional acts of their employees under certain circumstances.
NRS 41.475. In general, an
employer is not liable for harm or injury caused by the intentional acts of an
employee if the conduct of the employee is truly independent of the employer,
was not committed in the course of a task assigned to the employee, or was not
reasonably foreseeable. However, in Nevada an employer who is aware of, or
participates in, condones, or ignores sexual harassment by an employee, or the
creation of a hostile work environment by an employee, and does nothing to
prevent harm or injury, may be liable for civil damages.
Second, Nevada criminal law provides for misdemeanor criminal penalties
for anyone who commits harassment upon another.
NRS 200.571. A person
commits harassment if, without lawful authority, the person knowingly threatens:
1. To cause bodily injury in the future to the person threatened or to any other person;
2. To cause physical damage to the property of another person;
3. To subject the person threatened or any other person to physical confinement or restraint; or
4. To do any act which is intended to substantially harm the person threatened or any other person with respect to his physical or mental health or safety; and
5. The person by words or conduct places the person receiving the threat in reasonable fear that the threat will be carried out.
Both the EEOC and the Nevada Equal Rights Commission recommend that
employees who object to sexual conduct or advances in the workplace first
confront the individual and inform him or her that their conduct is unwelcome
and offensive, and request that the offensive behavior cease immediately.
The harassed employee should either make a verbal objection directly to
the harasser or send a written request via certified mail that the objectionable
behavior stop. The employee should
also use any grievance mechanism provided by the employer to inform the employer
of the offensive and unwelcome conduct. Union
members will find it helpful to involve a union representative either directly
or indirectly in confronting a harasser and informing the responsible employer
or supervisor.
It is important that an individual whose behavior is objectionable to
another, is aware that his behavior is considered unwelcome.
For example, a co-employee who persistently requests dates or other
social contact may not understand that such inquiries are unwelcome and
uncomfortable unless he or she is clearly told so. Courts are not adept at second-guessing the complex social
nuances of personal interaction and will look at all relevant circumstances to
determine whether a reasonable person would understand that the conduct
complained of was unwelcome, and also whether a reasonable person would find the
conduct so severe and pervasive as to constitute harassment or create a hostile
work environment.
If the employee is uneasy with direct confrontation, or if confrontation
is unsuccessful, the employee's immediate supervisor, or an even higher
authority, should be notified. Most
employers have adopted some form of formal complaint procedure with their human
resources departments to document and notify the employer of employee conduct.
Documentation is critical in successfully resolving harassment charges
internally or for litigating claims. An
employee who believes he or she is subject to sexual harassment should document
offensive behavior as accurately as possible as the harassment occurs.
The employee should also present a formal written complaint to the
employer.
The EEOC emphasizes prevention and strongly advises employers to adopt
and publish clear policies and procedures to prevent harassment from occurring,
and to respond swiftly and impartially to allegations of harassment by its
employees. The anti-discrimination
policies adopted by an employer should make it clear that sexual harassment (or
harassment based on race, color, religion, national origin, age, or disability)
will not be tolerated by anyone.
Some courts have held that employers who have anti-discrimination
policies and procedures in place are only responsible for discriminatory conduct
that persists after an employee has filed a formal complaint.
Employees who fail to seek preventive or corrective opportunities
provided by the employer may forfeit substantial rights and remedies that would
otherwise be available.
If the harasser is someone other than a fellow employee, such as a
patient, the nurse should follow a similar course of action as when the harasser
is a co-worker, beginning with clear and unequivocal communication to the
harasser that the conduct is unwelcome and offensive.
The nurse should also inform supervisors and other co-workers of the
unacceptable behavior. Finally, if
the offender is a patient, the nurse should inform the patient's attending
physician who is ultimately responsible for the care and conduct of that
patient.
The EEOC recommends that employers institute a comprehensive complaint
process designed to encourage victims to come forward.
The process should not require an employee to take burdensome measures to
file a complaint. Additionally, the
complaint process should allow employees to make a complaint directly to the
department charged with receiving such complaints. A system which requires an employee to first notify a
supervisor of harassing conduct is defective because it may be the supervisor
who is engaging in the harassment.
The most important attribute of any process devised by an employer to
discourage and correct sexual harassment discrimination is impartiality. In order to ensure impartiality, many employers have charged
their personnel or human resources departments with responsibility for handling
harassment complaints. It is clear
however, that unlawful harassment in the workplace will only be eradicated
through the cooperation of all individuals in the work environment.
Age Discrimination
& the ADEA
As its title suggests, the Age Discrimination in Employment Act of 1967 (ADEA)
is federal legislation enacted expressly "to promote employment of older
persons based on their ability rather than age, to prohibit arbitrary age
discrimination in employment, and to help employers and workers find ways of
meeting problems arising from the impact of age on employment." 29 U.S.C.
621. The law mandates, among other
things, that it is unlawful for a private,
federal, state or local government, employer with 20 or more employees:
1. To fail or refuse to hire or to discharge any individual or otherwise discriminate against any individual with respect to his compensation, terms, conditions, or privileges of employment, because of such individual's age; or
2. To limit, segregate, or classify his employees in any way which would deprive or tend to deprive any individual of employment opportunities or otherwise adversely affect his status as an employee, because of such individual's age.
29 USC 623(a).
Labor organizations are similarly prohibited from excluding or limiting
any individual from membership, or otherwise discriminating against an
individual, because of age.
The ADEA act protects individuals who are 40 years of age or older,
whether they are employees or job applicants.
The ADEA rules govern all aspects of employment, including hiring,
training, job assignment, compensation, promotion, benefits, layoff, and
termination. The Act also makes it
unlawful for employers to retaliate against an individual who opposes employment
practices which discriminate based on age or for filing an age discrimination
charge. The Act also prohibits
retaliation against an individual who testifies or participates in any way in an
investigation, proceeding, or litigation under the ADEA.
However, the Act does not prohibit employers from asking prospective
employees their age or date of birth, unless such inquiries evidence an unlawful
intent to discriminate. Additionally, in 1990 the ADEA act was amended by the
Older Workers Benefits Protection Act (OWBPA).
Under the OWBPA act, employers may reduce benefits based on age in
limited circumstances where they can show that the cost of providing the reduced
benefits to older workers is the same as the cost of providing benefits to
younger workers.
Finally, an employee can contractually waive rights provided under the
ADEA if the waiver is both informed and voluntary.
In order for a waiver to be valid, it must be in writing and easily
understood, and it must specifically refer to ADEA rights or claims.
Additionally, the employee may not waive rights or claims that may arise
in the future, and the waiver must be in exchange for valuable consideration.
Finally, the individual must be advised in writing to consult an attorney
before signing the waiver, and she must be given at least 21 days to consider
the agreement and at least 7 days to revoke it after signing it.
Note that if the employer asks an individual to sign a waiver of ADEA
rights in connection with an exit incentive program or some other employment
termination arrangement, the requirements for the waiver to be valid are
greater.
The ADEA has important
implications for the nurse practitioner. For
example, institutional administrators may not assign older nurses out of
mainstream positions and into undesirable jobs because of their age or as an
attempt to coerce early retirement. A
health care provider may not discriminate in hiring, or in any other way, by
giving preference to one individual over another because of age, if the
individual is 40 and over. For
example, if two nurses apply for the same position, and one is 42 and the other
52, the employer may not lawfully turn down either one on the basis of age. The employer’s decision must be based on some other bona
fide factor such as training, skill, or specialty.
Age discrimination is often very difficult to prove because employers
justify their employment decisions in a variety of ways, such as, declining job
performance of the employee, lack of qualifications, or even over-qualification
of an experienced but older nurse applicant.
A recent case illustrates how conduct by an employer which appeared to
the employee to be age discrimination can survive an age discrimination law
suit. Clowes
v. Allegheny Valley Hospital, 991 F.2d 1159 (3rd Cir. 1993).
Ms. Clowes was a 53 year old nurse who had worked for 30 years at the
defendant hospital. After
transferring to the IV Team, Ms. Clowes believed her supervisor, the 34 year old
head nurse, was engaging in age discrimination.
Ms. Clowes believed her supervisor spoke to her in a “demeaning and
condescending manner” and unfairly criticized her of ineptitude at starting
IV’s, often in front of other nurses. The
supervisor would also check each patient to see if Ms. Clowes had done anything
wrong.
Ms. Clowes suffered depression, took much sick leave and vacation, and
eventually sought employment elsewhere. She
filed suit against the hospital claiming that the discriminatory and oppressive
work environment forced her involuntary retirement in violation of the ADEA.
The hospital defended the suit, saying that Ms. Clowes’ job performance
had declined, and that her supervisor’s actions were simply out of concern for
the patients and were necessary to maintain the professional standards of the IV
Team.
The appellate court ruled in favor of the hospital because the record did
not reveal any of the factors crucial to a finding of constructive discharge.
The hospital never threatened Ms. Clowes with discharge, or urged or
suggested she resign or retire. Similarly,
Ms. Clowes' employer did not demote her or reduce her pay or benefits.
Clowes was not involuntarily transferred to a less desirable position,
and her job responsibilities were not altered in any way. The court also found
it significant that Clowes, prior to resigning, never requested to be
transferred to another position, never advised the hospital that she would feel
compelled to leave if changes regarding the manner in which she was being
supervised were not made, and did not
even attempt to file a grievance until long after she had stopped
working at the hospital. The court
concluded that a reasonable employee will usually explore, and perhaps has a
responsibility to explore, alternative avenues thoroughly before coming to the
conclusion that resignation is the only option.
The court did note that the case might have been found in Clowes' favor
had working conditions been so intolerable that a reasonable employee would feel
forced to resign without remaining on the job for the period necessary to pursue
the alternative avenues of resolution.
Procedures for Filing an ADEA Complaint
Remarkably, either as a product of demographics or as a testament to the
Act's effectiveness, the number of complaints filed with the U.S. Equal
Employment Opportunity Commission under the ADEA has steadily declined between
1992 and 1998, from 19,573 to 15,191.
The procedures for filing an age discrimination complaint under the ADEA
with the Commission are similar to those for filing a sexual harassment
discrimination complaint. Federal
law provides that a civil suit may not be commenced until 60 days after charges
are filed with the Nevada Equal Rights Commission, and must be commenced within
300 days of the alleged discriminatory action, or 30 days after receipt of
notice of termination of state proceedings, whichever is earlier.
Thus, Nevada employees who feel that they have been unlawfully
discriminated against on the basis of age, must first file a complaint by phone,
in person, or in writing with the Nevada Equal Rights Commission.
It is advised that the complaint be filed in writing with the Nevada
Commission as soon after the discriminatory conduct occurs as possible to
prevent being barred by the 300 day statute of limitations for filing with the
EEOC.
The EEOC provides a very important and valuable pre-complaint service for
any employee who believes that her employer may have engaged in age
discrimination. Because
discrimination by employers is often not patently obvious, an employee, or even
an employer, may submit a request for an informal opinion letter from the
Commission to better determine whether the employer's conduct constitutes
discrimination. A request for an opinion letter should be submitted in
writing to the Chairman, Equal Employment Opportunity Commission, 1801 L Street
N.W., Washington DC 20507. The
request should contain:
1. A concise statement of the issues on which an opinion is requested;
2. A complete statement of the relevant facts and law; and
3. The names and addresses of the person making the request and of any other persons involved.
The Commission issues opinion letters at their discretion.
However, when the Commission decides not to issue a letter it may provide
informal advice or guidance to the requesting party.
It is important to note that any advice or guidance to the requestor does
not represent the formal position of the Commission and does not commit the
Commission to the views expressed therein.
Disability Discrimination
& the ADA
In 1990, Congress enacted the Americans with Disabilities Act (ADA),
legislation adopted in response to serious and pervasive historical
discrimination against people with disabilities in many areas, including
employment, education, health services, and access to public services.
When the ADA was being considered, Congress found that approximately 43
million Americans who had one or more physical or mental disabilities had been
“faced with restrictions and limitations, subjected to a history of purposeful
unequal treatment, and relegated to a position of political powerlessness in our
society, based on characteristics that are beyond the control of such
individuals and resulting from stereotypic assumptions not truly indicative of
the individual ability of such individuals to participate in, and contribute to,
society." 42 U.S.C. 12101.
Title I of the ADA prohibits private employers, state and local
governments, employment agencies, and labor unions from discriminating against
otherwise qualified individuals with disabilities in job application procedures,
hiring, firing, advancement, compensation, job training, and other terms,
conditions, and privileges of employment. The
Act defines a person with a disability as one who:
(1)
has a physical or mental impairment that substantially limits one or more
major life activities;
(2)
has a record of such an impairment; or
(3)
is regarded as having such an impairment.
An employee or applicant with a disability who is otherwise qualified
for a permanent job position is defined as one who, with or without reasonable
accommodation, can perform the essential functions of the job in question.
Reasonable accommodation may include, but is not limited to: 1) making
existing facilities used by employees readily accessible to and usable by
persons with disabilities; 2) job restructuring; 3) modifying work schedules; 4)
reassignment to a vacant position; 5) acquiring or modifying equipment or
devices; 6) adjusting modifying examinations, training materials, or policies;
and 7) providing qualified readers or interpreters. An employer is required to accommodate a qualified applicant
or employee with a known disability if it would not impose an "undue
hardship" on the operation of the employer's business.
The ADA defines undue hardship as an action requiring significant
difficulty or expense, considering such factors as an employer's size, financial
resources and the nature and structure of its operation.
It is important to note that an employer is not required to lower quality
or production standards to make an accommodation, nor is an employer obligated
to provide personal use items such as glasses or hearing aids.
Under the ADA, an employer may not ask job applicants about the
existence, nature or severity of a disability.
However, an employer may inquire about an applicant's ability to perform
specific job functions. A job offer
may be conditioned on the results of a medical examination, but only if the
examination is required for all entering employees in similar jobs.
Medical examinations of employees must be job-related and consistent with
the employer's business needs.
The ADA prohibits discrimination against employees who have sought
treatment for drug or alcohol abuse, and who are not currently using illicit
drugs or abusing alcohol. Therefore,
a recovering alcohol or drug dependent employee may not be discriminated against
on the basis of that disability, but employers may make an employment decision
based on an employee’s current substance use that interferes with an
employee's job performance.
Employees and applicants currently using illegal drugs are not protected
by the ADA when an employer acts on the basis of such use.
Testing for illegal drugs is not subject to the ADA's restrictions on
medical examinations, and employers may hold illegal drug users and alcoholics
to the same performance standards as other employees.
Several recent United States Appellate Court cases have clarified what an
employer's obligations are under the ADA and what exactly constitutes a
disability. In Albertsons,
Inc. v. Kirkingburg, 143 F.3d 1228 (9th Cir. 1998), the
petitioner truck driver who suffered from amblyopia, an uncorrectable condition
that left him with 20/200 vision in his left eye, brought a suit after he was
fired by his employer for failing the applicable federal Department of
Transportation requirements. The
appellate court held that an employer is not obligated under the ADA to make
accommodations where they are not reasonably possible due to federal regulations
setting minimum vision requirements, which cannot be met by an employee with an
uncorrectable vision impairment.
In another case, involving commercial airline pilots who sued their
employer for violating the ADA, similar issues are addressed.
In Sutton v. United Airlines, the
United States Appellate Court held that severely myopic individuals were
disabled under the ADA, but determination of whether individual’s impairment
substantially limits major life activity should take into consideration
mitigating or corrective measures used by individual.
The Court further held that the pilots’ corrected vision did not
substantially limit their major life activity of seeing.
Sutton v. United Airlines, 130 F.3d
893 (10th Cir. 1997).
Decisions involving nurses’ claim of ADA violations have been made on a
case by case, fact specific basis. In
a recent Texas case, a clinical nurse failed to convince a federal court that
she had been discriminated against on the basis of a disability by her employer
hospital after an on the job injury left her unable to perform the lifting
required by her job. Guneratne
v. St. Mary's Hospital, 943 F. Supp. 771 (S.D. Tex. 1996).
Barbara Guneratne had been working for St. Mary's Hospital for about four
years when she injured her back while attempting to lift a patient.
As a result of her injuries, she left work for about ten months and upon
attempting to return, she was told that the hospital was only obligated to
continue her employment if she was able to perform the essential functions of
her job as a clinical relief nurse with or without accommodation.
The physical requirements for the clinical nurse position included
lifting or carrying weight up to 40 pounds 61‑100% of the time, and over
40 pounds 31‑60% of the time. Nurses
at St. Mary's were often required to lift or move patients such as is needed to
turn them in their beds, help them in and out of wheelchairs, or to assist them
with walking or bathing. Many of
these demanding lifting tasks were considered necessary for emergency situations
when an immediate response was required.
The court held that Mary Guneratne did not qualify for protection under
the ADA because she could not perform the essential functions of her job,
specifically the lifting required, either with or without reasonable
accommodation. The court went on to
dismiss Ms. Guneratne's suggestion that, as an accommodation, she should have
been allowed to avoid heavy lifting or permitted to request assistance in
situations where heavy lifting was required.
The court felt that "such an accommodation would eliminate or
reallocate an essential function of Guneratne's job, which the ADA does not
require." Additionally, such
an accommodation could pose a risk to the health and welfare of St. Mary's
patients in the event of an emergency situation requiring immediate action.
In another recent case, a federal court held that a former cardiac
catheterization laboratory nurse was not disabled under the ADA simply because
injuries prevented her from working the job of her choice.
Mowat-Chesney v. Children's Hospital,
917 F. Supp. 746 (D. Co. 1996).
In the case, Chesney, the plaintiff nurse, had sustained cervical spine
injuries in a car accident that aggravated injuries related to two previous
accidents. As a result, she was
unable to wear a lead apron for several hours as required by her position. After the nurse experienced motor dysfunction in her hand
during a procedure, the hospital recommended that she transfer to another
nursing position in the hospital. Chesney
declined the position offered to her by the hospital, because the hours were not
as she desired.
The Appellate Court ruled that based on the evidence, Chesney was not
"disabled," as defined by the ADA and its supporting regulations,
insofar as the "major life activity" of working is concerned.
At most, Chesney's injuries precluded her from working one job, that of
catheterization laboratory nurse. The
Court noted that she was capable of working in any other nursing position, and
was in fact offered another nursing position by the hospital.
Therefore, the hospital had fulfilled its obligations under the ADA.
Filing Procedures
As with other forms of employment discrimination, if an employee suspects
that she has been discriminated against by an employer on the basis of a
disability, the employee is protected by both Nevada and federal law.
Complaints for discrimination should be filed as discussed in the
previous sections with the Nevada Equal Rights Commission and the U.S. Equal
Employment Opportunity Commission.
Complaints for discrimination based on disability filed with the EEOC
have increased dramatically since the introduction of the ADA. In 1992, 1,048 complaints were filed with the Commission and
by 1998 almost 109,000 complaints had been registered. Employers have paid out over $211 million in monetary
benefits to adversely affected employees. However,
increasing compliance efforts by employers and greater clarification of the ADA
requirements by the courts and administrative agencies are credited with an
overall reduction in claims filed since 1995.
FAMILY AND MEDICAL LEAVE
The scope of protection provided to employees under federal law has
increased substantially in the past four decades.
The Family and Medical Leave Act (FMLA), which went into effect in 1993,
further contributed significant protections to anti-discrimination safeguards by
prohibiting employers from terminating or making other adverse employment
decisions against an employee who requires leave for family or medical reasons.
Congress intended the Act "to balance the demands of the workplace
with the needs of families, to promote the stability and economic security of
families, and to promote national interests in preserving family
integrity." 29 U.S.C. 2601. The Act entitles employees to take reasonable leave for
medical reasons, for the birth or adoption of a child, or for the care of a
child, spouse, or parent who has a serious health condition. The Act does not guarantee medical leave to care for
unmarried domestic partners or extended family members, even if he or she is
living with the employee.
The Act governs private employers of 50 or more employees, and state and
federal employers. It assures
eligible employees the right to take unpaid leave for medical or family reasons
without being terminated for up to 12 weeks in any 12-month period.
A covered employee is one who has been employed for 12 months and for at
least 1,250 hours of employment during the previous 12 months.
Nurses who work in physician’s offices or small clinics should be aware
that the provisions of the Act do not apply to private employers with fewer than
50 full or part-time employees.
Employers must grant eligible employees leave to care for their children
after birth, adoption, or the advent of foster care.
Eligible employees must also be granted leave to care for a spouse, son,
daughter, or parent with a serious health condition, or if the employee has a
serious health condition which makes him or her unable to perform the job
function. A "serious health
condition" includes illness, injury, impairment, or physical or mental
condition that involves either in-patient care in a hospital or other facility,
or continuing treatment or supervision by a health care provider.
Colds, routine check-ups, dental procedures, or temporary viral
infections do not qualify as
serious health conditions. "Continuing
treatment" is defined as two or more visits to a health care provider or
one visit followed by a course of continuing treatment.
Employees who take family or medical-related leave must be allowed to
keep the health benefits they had before leaving.
If the employee is a co-payer on the premiums, the employee must continue
to make co-payments during the leave period.
However, if the employee does not return to work, the employer may be
able to recover its share of payments made during the leave period, provided the
employee does not return for reasons other than the reason for taking the leave.
For instance, if the employee takes another job she will be liable for
the employer’s share of payments during her leave.
The employee must provide the employer with at least 30 days advance
notice if the need for the leave is foreseeable, such as an expected birth,
placement of a child by adoption or foster care, or if the employee plans for a
major surgical procedure. Otherwise,
notice must be given as soon as practicable under the circumstances.
Oral notice may suffice in certain circumstances.
The FMLA also imposes extensive record-keeping requirements on employers.
Employers must make and keep the following records:
1. Payroll and identifying employee data for each employee, including name, address, job title, rate of or basis for pay and terms of compensation, daily and weekly work hours per pay period, and additions to or deductions from wages, and total compensation paid;
2. The dates leave is taken by an employee under the FMLA. Note, leave must be designated in the employer’s record as FMLA leave;
3. If the FMLA leave is taken in increments other than entire days, the hours of leave;
4. Copies of notices requesting leave furnished by employees to employers under the FMLA;
5. Any documents, written or electronically generated, that describe employee benefits or employer policies and practices concerning paid or unpaid leave;
6. Premiums for health care or other employee benefits paid for by the employer in part or whole; and
7. Records of any dispute between employer and employee concerning the designation of leave as FMLA leave.
An employer is not required to spontaneously or regularly submit records
to the Department of Labor, but is required to maintain such records and produce
them if so requested by the Department. Employers
who fall under the FMLA, must post in a conspicuous place a notice explaining
the Act's provisions and providing information concerning the procedures for
filing complaints for violations with the Wage and Hour Division of the
Department of Labor. An employee
may file a complaint for a FMLA violation with the Secretary of Labor.
An employee may also file a civil lawsuit against the employer within two
years of the most recent FMLA violation or within three years of the last willful
violation.
Nevada follows the provisions of the FMLA regarding unpaid leave.
Employers and employees may make other contractual arrangements regarding
leave so long as they do not violate state or federal labor regulations.
Nevada law requires that the same leave benefits that are granted to
employees for sickness or disability, must also be extended to pregnant
employees. NRS 613.335. A pregnant employee must be allowed to use the leave before
and after childbirth, miscarriage, or other natural resolution of her pregnancy.
The Supreme Court of Nevada has held that an employee complaining of a
violation of this statute must demonstrate the employer's history of granting
similar medical leave benefits to other employees, or a written policy to that
effect. 950
Ryland, Inc. v. Daane, 840 P.2d 1236 (Nev. 1993).
ON THE JOB INJURIES
Potentially harmful medical instruments and substances are often present
on the nurse’s job. Nurses work
in environments that involve a high potential for on the job injuries. In addition, disoriented, uncooperative, and aggressive
patients have been known to physically harm nurses.
If a nurse is injured in the course of her employment, she has certain
rights and remedies under both civil and criminal laws.
A nurse who is threatened with harm or harmed by a patient, co-worker, or
other person while on the job should immediately report the incident to the
local police department and file an incident report that describes all relevant
information. In general, the police
will conduct an investigation, interview witnesses, and gather other evidence.
The case is then referred to the local district attorney’s or city
attorney’s office who will determine whether the incident and supporting
evidence warrant criminal prosecution. Nevada
law contains numerous provisions that impose criminal punishment for assault,
battery, harassment, stalking, and other crimes upon the person.
In addition to contacting the police, a nurse who believes she has been
the victim of criminal conduct on the job should consult her personal attorney
and her employer.
Worker's compensation benefits compensate an employee for on the job
injuries and related lost work and expenses, whether the injuries resulted from
an accident or were intentionally caused by another person. As in other states, the Nevada industrial insurance system
was established by the state as an independent actuarially-funded system to
insure employers against liability for injuries and occupational diseases for
which their employees may be entitled to receive compensation under state law.
Employers are required to make contributions to the fund which is then
available for employees who suffer an on-the-job injury and submit a claim.
A nurse who suffers any injury in the course of employment is eligible
for compensation from the fund.
Worker's compensation benefits cover lost wages, usually at a set rate,
resulting from the temporary disability. The
benefits also cover the medical expenses related to treatment. Employees who are permanently disabled, either partially or
totally, are entitled to a flat award, determined according to the type and
extent of impairment. If an
employee is disabled, to the extent that returning to work is not possible, an
award is usually based on loss of earning power and any physical or mental
limitations.
In addition to worker's compensation benefits, an injured employee may
have a civil cause of action against any person who harms her.
Civil actions can provide a broader basis for recovery than worker's
compensation. An injured employee
may recover damages for pain and suffering or emotional distress that are not
available under the worker's compensation plan. However, an employee who is awarded damages from a civil suit
will have to reimburse any monies received from worker’s compensation funds.
In addition or as an alternative to suing the individual who caused an
on-the-job injury, the injured employee can bring a civil action against her
employer for premises liability if the employer negligently permitted the harm
to occur in the workplace. For
example, if a patient with known violent tendencies is admitted, a health care
provider may have a heightened duty to prevent that patient from causing harm to
others, including nurses.
Courts have carefully scrutinized whether the harm was foreseeable when
assessing an employer's liability in these circumstances.
Some courts are less likely to find that an employer is liable for
injuries suffered by employees, likening the nursing profession to other
inherently hazardous occupations, and finding that the nurse has voluntarily
assumed the risks of the occupation. Courts
may also rationalize their decision in finding employers not liable for a
nurse’s injuries, by determining that the nurse injured by a patient lacked
the requisite specialized skills and training to properly handle the patient,
making her at least partially responsible for the injuries suffered.
Finally, and most importantly, many suits against employers are legally
barred under the rationale that worker’s compensation is the exclusive remedy
for workplace injuries.
Most employers have policies and procedures to document and act upon
incidents resulting in on-the-job injuries.
Even if the employer does not have formal procedures, an injured employer
should, as soon as reasonably possible, write a detailed account of the
circumstances that resulted in the injury.
The report or other documentation will be necessary to be eligible for
worker's compensation and will be extremely helpful if a civil suit is later
pursued.
REFUSING AN ASSIGNMENT
In the course of professional nursing, the practitioner must always be
guided by the best interests and care of the patient, and balance those
interests against the demands of supervisors or the employer.
A nurse may be asked to undertake certain duties on an as-needed basis
that exceed her qualifications or expertise simply because the facility lacks
the appropriate staffing. In many
instances, a nurse has an affirmative duty to reject an assignment if she feels
unqualified to handle it. Other
times, a nurse may disagree with the patient's care as ordered by the patient's
physician.
The code of professional conduct as adopted and codified by the Nevada
legislature makes clear the duties of the nurse practitioner.
However, the code does not specifically instruct the nurse on the
appropriate protocol in these difficult situations. Although an obstetrician would never be asked to fill in for
an orthopedic surgeon, nurses at many health care institutions have increasingly
been required to "float" to other departments as a way to cover
staffing shortages within the facility. Staffing
practices, like floating, cross‑training, and the use of larger float
pools, will continue to create situations where a nurse’s competency to
perform tasks is questionable.
The Nevada Administrative Code provides an extensive list of activities
that constitute unprofessional conduct in professional nursing. Refusing an assignment or failing to refuse an assignment
both may constitute unprofessional conduct, depending on the circumstances, and
may result in disciplinary action against the nurse and possibly subject the
nurse or employer to civil liability. For
example, the following acts are all considered unprofessional conduct subject to
disciplinary action:
1)
assuming duties and responsibilities within the practice of nursing but
without adequate training;
2)
assuming duties and responsibilities within the practice of nursing if
competency is not maintained or the standards of competence are not satisfied;
3)
assigning or delegating functions, tasks, or responsibilities to
unqualified persons;
4)
failing to safeguard a patient from incompetent care; and
5)
failing to collaborate with other members of a health care team as
necessary to meet the health care needs of a patient.
Often an institutional health care employer will explicitly describe the
duties and qualifications expected of each nursing staff position.
Ultimately, the employer is responsible for hiring and assigning
competent and qualified staff, but the professional nurse also has a duty to
render the highest standard of care to each patient.
Legally, a nurse is expected to provide a level of care commensurate with
that of a reasonably prudent nurse with similar training and education under
similar circumstances.
If a nurse practitioner is assigned a position or task for which she
feels unqualified or unsuited, she should express such reservations to the
immediate supervisor or individual responsible for the assignment.
The prudent employer may have anticipated such possibilities and may have
provided written procedures to question such assignments.
A nurse contesting an assignment should carefully comply with any
procedures established by the employer to address these situations.
The Nevada Nurse Practice Act also provides in extensive detail the
respective duties and standards for practice for registered nurses, licensed
practical nurses, advanced nurse practitioners, clinical nurse specialists,
certified registered nurse anesthetists, and nursing assistants.
NAC 632.010-632.940. A nurse
may refuse an assignment of a task, if accepting such assignment would be a
direct violation of the Nevada Nurse Practice Act.
For example, under the NAC provisions a licensed practical nurse may not
administer intravenously colloid therapy, blood or blood products, or any drug
other than an antibiotic or antihistamine H2 receptor antagonist. NAC
632.455. A licensed practical nurse
who is asked to administer anaesthesia intravenously may, or more properly must,
refuse outright based on the restrictions of the code.
If a nurse is unsure whether an assignment is beyond the scope of duties
authorized under the code, she should contact the Nevada Board of Nursing or
review a copy of the relevant Nevada Administrative Code.
In emergency situations, the interests of patient care may not permit
formal opposition to an assignment. Whenever
possible, the nurse who feels unqualified to perform a procedure or technical
task should express these reservations and request assistance or supervision
before proceeding. If an assignment
is accepted under duress, such as threat of discharge, the nurse should
memorialize an account of the incident in writing as soon as possible, in the
event there is subsequent internal review or other administrative action.
The American Nursing Association (ANA) provides that nurses should reject
any assignment that puts patients or themselves in serious immediate jeopardy.
The ANA supports the nurse’s obligation to reject an assignment in
these situations even where there is not specific legal protection for rejecting
such an assignment. The
professional obligations of the nurse to safeguard clients are grounded in the
ethical norms of the profession, the Standards of Clinical Nursing Practice, and
state nurse practice acts.
In certain cases, a nurse practitioner may refuse an assignment that
conflicts with personal values or ethics. Late-term
abortion, "do not resuscitate" orders, withdrawal of nutrition or
hydration, and sterilization are several areas that present moral and ethical
dilemmas for the nurse practitioner. The
ANA has published the non-negotiable Code for Nurses, which establishes the
standard by which ethical conduct is guided and evaluated by the profession.
The Code is intended to provide a framework within which nurses can make
ethical decisions and discharge their professional responsibilities to the
public, to other members of the health team, and to the profession.
The ANA Code supports the right of nurses to refuse any assignment they
ethically oppose. In 1995, the
Joint Commission on Accreditation of Healthcare Organizations joined the ANA in
supporting a nurse’s right to refuse an assignment based on moral conflict,
and called for employers to establish standards to address staff requests not to
participate in any health care that conflicts with personal, cultural, or
religious beliefs.
Employers may also be obligated under the federal anti-discrimination
legislation discussed in this chapter to accommodate an employee’s request not
to participate in any procedure or regimen that conflicts with personal
religious beliefs. This obligation
is limited only when the accommodation would cause the employer undue hardship
or where the objection conflicts with a basic requirement of the job.
Additionally, the Nevada state constitution contains a
"conscience" clause that
guarantees the free exercise and enjoyment of religious beliefs and
worship without discrimination or preference.
A reasonable interpretation of the clause may allow a nurse to decline an
assignment or refuse to participate in treatment that conflicts with her
conscience or religious beliefs.
The public policy prohibitions against terminating at-will employees for
refusing to participate in health care that conflicts with the law or a nurse's
conscience also provides protections. For
example, an employer may not fire a nurse for refusing an assignment that
exceeds duties authorized by the Nevada Nurse Practice Act.
It is the nurse's paramount duty to advocate for the best care of her
patients. However, potential
conflict arises when a nurse questions or refuses a direct order by a physician.
A nurse who believes that a physician's care is not in the best interest
of the patient should first confront the physician directly, emphasizing that
the patient's interest are at heart. If
this attempt does not satisfactorily resolve the situation, the nurse should
express her concerns to the ward supervisor or individual in the next most
senior position.
Most hospitals have risk management and quality assurance departments
that are responsible for overseeing the level of care provided at the
institution. These departments
usually have procedures designed to intervene should staff disagree on a
patient's best course of care.
LAW ENFORCEMENT ISSUES
Federal, state, or local law enforcement agencies frequently ask hospital
staff to perform certain procedures on individuals held in their custody, such
as emergency care, collecting evidentiary samples, or administering drug and
alcohol testing procedures. If the
person in custody is unwilling and resists such procedures, the nurse will be
faced with the unenviable decision of whether or not to participate. In some states such as New Jersey, health care professionals
who have refused to comply with police requests to collect samples from
detainees have been charged with criminal obstruction of justice.
The ANA Nurse's Code, however, supports the nurse's discretion to refuse
to participate in any procedure to which a patient has not knowingly and
voluntarily consented. Participation
in procedures performed against a patient's wishes is also considered a
violation of the professional code of conduct.
Knowing the law in advance will provide the nurse with better guidance in
the event that she is asked to
administer tests or take samples from an uncooperative person in police
custody.
Nevada law expressly provides that qualified medical care practitioners,
as described above, who draw blood from a detainee at the direction of a police
officer or the person being tested cannot be subjected to civil or criminal
liability. NRS 484.393(3). It is also doubtful that the Civil Rights Act, 42 USC 1983,
imposes liability on a nurse who collects a sample without force on a
non-consenting subject.
However, medical personnel must still conform to the prevailing standard
of care in withdrawing blood. If
blood is drawn by force from a non-consenting subject, or the nurse acts
negligently, she may not be immune from liability.
Halvorsen v. Baird, 146 F.3d 680 (9th Cir.
1998). Likewise, a nurse who
draws blood despite an individual’s expressed preference for an alternative
testing procedure, such as breath or urine, or despite a request for an
alternative medical practitioner, may be subject to civil liability.
Nelson v. City of Irvine, 143 F.3d 1196 (9th Cir. 1998)
(holding unreasonable under the Fourth Amendment a requirement to conduct a
blood test where arrestee has agree to submit to a breath or urine test).
Furthermore, the law provides that a person arrested for driving under
the influence of alcohol or a controlled substance may, at their request and own
expense, have a qualified person of their own choosing administer a chemical
test or tests for determining the presence of a controlled substance or alcohol
content. NRS 484.391(3).
Under Nevada law, any person who drives or is in possession of a vehicle
has given “implied consent” to submit to an evidentiary test of his blood,
urine, breath, or other bodily substance for the purpose of determining the
alcoholic content of his blood or breath or the presence of a controlled
substance. Such tests must be
administered at the direction of a police officer having reasonable grounds to
believe that the person being tested was driving or in actual physical control
of a vehicle while under the influence of intoxicating liquor or a controlled
substance. NRS 484.383(1).
Any person who is afflicted with hemophilia or with a heart condition
requiring the use of an anticoagulant is exempt from a blood test but must
submit to a breath or urine test. NRS
484.383(3). The implied consent doctrine even applies to suspects who are
unconscious or deceased.
When requested by law enforcement personnel to collect a blood or other
sample from an individual in their custody, the nurse practitioner should ask
that the request be put in writing. In
an ideal situation, a nurse who is requested by law enforcement to collect such
samples should obtain the request in writing as well as the signed consent of
the individual.
Nevada law provides that blood may be drawn by qualified physicians,
physician's assistants, registered nurses, licensed practical nurses, emergency
medical technicians or technicians, technologists, or assistants employed in a
medical laboratory for blood alcohol content analysis or for the detection of
the presence of controlled substances. NRS
484.393(1)(a) and (c). The Supreme
Court of Nevada has found that the statute's purpose of stating who may draw
blood is to ensure that a medically trained and competent individual draws the
blood in an acceptable manner. State
v. Webster, 726 P.2d 831 (Nev. 1986). By
contrast, the law does not specify who may collect samples of urine, breath, or
other bodily substances for alcohol or drug testing.
If a nurse is required by law enforcement personnel to collect a urine or
other bodily substance sample, the nurse should also request that the demand be
put in writing.
Nevada law requires that if a person who is less than 18 years of age is
directed to submit to an evidentiary test, the police officer directing the test
shall make a reasonable attempt to notify the parent, guardian or custodian of
the person, before such testing occurs. NRS
484.383(8). However, a nurse is not
obligated to perform such testing at the direction of law enforcement personnel
if in the nurse's judgment such testing would constitute an ethical breach.
If consent from a minor's parent, guardian,
or custodian is not obtainable, the nurse may at her discretion refuse to
perform any testing procedures.
If a person being tested refuses to submit to the testing, as directed by
a police officer, the officer may direct that reasonable force be used to the
extent necessary to obtain the samples. NRS
484.383(7). Under these
circumstances, the officer is not required to provide the subject a choice of
tests, blood, urine, or breath for determining the alcoholic content or presence
of a controlled substance in his blood. No
more than three such samples may be taken during the 5‑hour period
immediately following the time of the initial arrest.
NRS 484.383(7). A nurse may
consider whether he or she is willing to participate in taking a sample where it
must be taken by force. A nurse is
not obligated to perform tests under such circumstances and may decide that
performing screening tests without informed voluntary consent constitutes an
ethical breach.
EMPLOYMENT TERMINATION
In today’s rapidly evolving economy, many health care employers find it
necessary to reduce or reorganize staffing in order to respond to changes in the
health care field. Often these
changes involve terminating staff members, including nurses with long-term
employment, for no other reason than to comply with budgetary constraints.
The nature of the legal relationship between employer and employee will
to a large extent define the rights and responsibilities of both parties in
these situations.
Generally, employment is either by contract or "at-will"
between the employer and employee. Nurses
who belong to a labor union generally enjoy considerable job protection, either
through the collective bargaining powers of the union or because the employer
negotiates individual employment contracts with each nurse through the union.
On the other hand, in an at-will employment arrangement, either party is
free to terminate the employment relationship without notice and for any reason,
or for no reason at all. There are
certain public policy limitations to the at-will employment doctrine that limit
an employer's discretion, but those instances represent the exception rather
than the rule.
An employer may generally dismiss an at-will employee without notice or
explanation so long as the termination is not motivated by personal animosity or
hostility. An employer is also
prohibited by anti-discrimination legislation from firing an employee because of
race, gender, national origin, religion, or any other reason that would violate
federal or state law.
An at-will nurse who believes that she has been terminated for
discriminatory reasons should contact the Nevada Equal Rights Commission to
discuss possible claims against the employer.
Recently, some employers have fired older at-will employees in an attempt
to avoid pension benefits owed to the employees.
The Employment Retirement Income Security Act (ERISA) was enacted to
combat this practice, and provides additional civil remedies and rights for
individuals to recover pension benefits.
An at-will nurse whose employment is terminated should request a written
explanation for the dismissal. This
explanation could be invaluable in the event that unemployment benefits to the
nurse are withheld or contested. For
example, under Nevada law a person is ineligible for unemployment benefits for
the week in which she has filed a claim for benefits, if she was discharged from
her last or next to last employment position for "misconduct"
connected with her work. The
individual remains ineligible for the benefits until she earns renumeration in
covered employment equal to or exceeding his weekly benefit amount in each of
not more than 15 weeks thereafter according to the seriousness of the
misconduct. NRS 612.385.
Misconduct includes such acts as violation of an employer's published
policies, the use of alcohol or drugs in the workplace, or theft from the
employer or a patient. It should be
noted that Nevada courts have been quite strict in determining what acts qualify
as misconduct and thereby cause the forfeit of unemployment benefits rights.
For example, an employee who made no effort to inform his employer that
his car broke down was terminated for “misconduct” because he failed to act
reasonably and in good faith under the circumstances.
Kraft v. Nevada Unemployment Security Department, 102 Nev. 191
(1986). In addition, actions such
as sleeping on duty constitute misconduct and an employee's refusal to submit to
a drug test when the employer has good cause to suspect drug use constitutes
misconduct.
Nevada law also prohibits payment of unemployment benefits to an at-will
employee, subject to certain qualifications, whose unemployment is due to an
active labor dispute at the establishment or other premises at which she is or
was last employed. And in most
cases, a nurse who voluntarily resigns forfeits all rights to unemployment
benefits.
A nurse who is fired pursuant to a termination clause in an existing
employment contract, or who departs at the end of the contract's natural term,
should carefully review the language of the contract to verify that the employer
has complied with all requirements and investigate any other severance benefits
to which she might be entitled under the contract.
If a nurse believes she has been terminated in violation of an express
provision in the employment contract, she should consult an attorney experienced
in labor law and consult with a union representative, if applicable.
Some courts have found that an employment contract is implied when an
employer provides an at-will
employee with extensive written material, such as job manuals, which include
general instructions and information about the job, payment, benefits, and other
procedures. Some courts in these circumstances have awarded monetary damages for
wrongful termination to dismissed at-will employees if an employer acts in
contravention of a stated employment policy.
Again, if a nurse believes she has been wrongfully discharged, she should
contact an experienced labor attorney.
[1]Current
statistics as well as a wealth of other information can be found at the EEOC
website at http://www.eeoc.gov.